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Customer Center> Introduction to Customer Service

Introduction to Customer Service

Customer concept of Excellence Group:
To sufficiently understand the needs of customers, continue to bring surprise to customers, always concern to promote the customer value and make it become the belief of Excellence staff.
Customer hotline for project on sale:

　　 Accept the complaint and improvement suggestion from customer for the service quality of sales, finance and contract, during the sales progress of the project. (Time for acceptance by telephone: 9：00 AM——5：00PM)

华南区域：

  • 深圳浅水湾花园：0755-86012957
  • 东莞蔚蓝城邦：0769-81896666

华中区域：

  • 长沙蔚蓝海岸：0731-2927270
  • 武汉罗纳河谷： 027-61872109

环渤海区域：

  • 青岛蔚蓝群岛： 0532-66791639

集团客户关系部监督电话：0755-82877953from Monday to Friday 8:30-11:50 13:20-17:30 （若您的投诉和建议没有得到及时处理和改善，欢迎通过此监督电话对我们的服务提出意见。）
Customer hotline for project sold:


Accept the complaint and improvement suggestion for such daily property management as project property management, installation application, equipment maintenance and living environment after entering the project sold. (Time for acceptance by telephone:24 hours)

华南区域：

  • 深圳蔚蓝海岸：0755-26061138转201/399
  • 浅水湾花园：0755-86015108 转602
  • 城市中心花园：0755-28655886
  • 时代广场：0755-23996888
  • 卓越大厦：0755-82878288
  • 世纪中心：0755-82917895

珠三角区域：

  • 广州地王商业广场：020-83739617

华中区域：

长沙蔚蓝海岸一期： 0731-8947816 / 8947811

物业总部监督电话： 0755-23989108from Monday to Friday 9:00-12:00 13:30-18:00 （If your complaint and suggestion are not handled and improved in time, welcome to give advice for our service by this supervision hotline.）
 
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